International DORIS Service

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IDS survey

The Central Bureau of the International DORIS Service would like to hear from its users about the services we provide you .
Your responses will be held completely confidential, and you will never be identified by name.

Questions or problems with the survey? Contact the IDS Central Bureau

General

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  • For which general areas/disciplines do you need or use IDS data and services? (select any that apply)

Data/Products

  • What type of data/product are you mainly interested in? (select any that apply)

  • What is the frequency of your downloading?
  • IDS data and products: How do you rate your satisfaction level?
  • Compliant with your need
  • Ease of finding data
  • Description of data products
  • Overall quality of data & products
  • Overall usability of data & products

About IDS website and service

  • What part of the IDS website interests you the most?

  • IDS web content and access: How do you rate your satisfaction level?
  • For IDS web content, compliant with your need
  • For easiness of information access
  • Overall quality of the documents available on the website (i.e., technical level, organization, clarity)
  • For frequency of updated information
  • DORIS Mailing service (DORISmail, DORIS report, DORISstations, IDS.analysis.forum)
  • Are you a subscriber of one on these mailing lists?

  • How do you rate your global satisfaction level for the contents of the messages?
  • Have you requested assistance from IDS Central Bureau?
  • Think about the user services staff you interacted with when you requested assistance.
    How do you rate your satisfaction level?
  • Professionalism
  • Technical knowledge
  • Accuracy of information provided
  • Helpfulness in selecting/finding data or products
  • Helpfulness in correcting problem
  • Timeliness of response
  • Publication
  • Have you published articles based on DORIS ?
  • How many during the last 10 years?